General

• How many computers does Teach support?
  One of the strengths of the Teach software lies in its scalability. The software employs intelligent network technologies to result in the least amount of load on your network. It is currently being used in lectures with 200 computers at one time with the same unparalleled performance and almost no additional load on the network.
• Do I need any additional hardware to use Teach?
  Once you have selected the student computer(s), right click on any of the selected computer icons. A menu that appears would display all the functions available.
• Can I apply a function to just a select group of students?
  All the functions, such as Screen Broadcast, Video Broadcast, System Shutdown, Internet Lock and the various other features can be applied to a single student, a select number of students or the entire class.
  
  To select a group of students, first click on one computer in the Classroom Layout, press and hold the Ctrl key while clicking the next computer. Continue doing this until you have selected all the computers that you want.
• Besides using the horizontal toolbar, is there another way to access the various functions in Teach?
  Once you have selected the student computer icon(s), right-click on any of the selected icons. A menu that appears would display all the functions available.
• What happens if a student restarts his computer during a demo session?
  When he turns on his computer, it would return to its previous state. For example, if you are doing a Screen Broadcast, the student computer would continue displaying the broadcast. If the computer had been placed under System Lock, it would still be locked when the computer restarts.

Classroom Layout

• Can I easily identify every student computer shown in the Classroom Layout?
  In the Classroom Layout, every student computer is depicted with an icon, with a text label displayed below each icon. By default, the text label shows the computer's name. Using the Student Identification feature, teachers can prompt students to enter their actual names. Their names would then be displayed below their computer icons in the Classroom Layout.
• How can I tell which students are using what computers?
  Using the Student Identification feature, teachers can prompt students to enter their actual names. Their names would then be displayed below their computer icons in the Classroom Layout.
• Can I increase the size of the Classroom Layout view pane?
  To fit more computer icons in the Classroom Layout, other view panes such as Internet Lock, Application Lock, Device Lock and Help Requests can be moved, resized or hidden to the sides of the window.
• Sometimes I notice little images that show up on the computer icons in the Classroom Layout. What are those?
  In the Classroom Layout, each computer icon may have little state icons that correspond to its status. For example, when a student has sent you a Help Request, a state icon in the shape of a life buoy shows up on top of his computer icon.
  
  More than one state icon may appear on a computer icon at the same time.
• How do I connect the students' computers to my computer in Teach?
  First create a classroom layout using the Classroom Layout Editor. Then open this layout in Teach. All the computers would be represented by icons in the Classroom Layout. Computers that are switched off are displayed in blue. Connected computers are displayed in green.

Demonstrate

• Can I pass the chalk to a student?
  Yes, you can. By letting a student take control of your computer during Screen Broadcast, he can demonstrate his solution to the entire class. This is possible even if the running application is not available on the student's computer. Simply hit the F11 key to take his control away anytime.
• What if I want to display a particular student's screen to the rest of the class?
  When you use the Observe feature to view a student's desktop in full screen mode, you can broadcast this particular screen to the whole class. This is useful especially when a student is doing particularly well and you would like the class to be able to see what he's doing.
• During Screen Broadcast, is there a way for me to better illustrate?
  There are several tools that you may use for annotation, including markers and shapes that you can use to highlight certain points on the screen. The Annotation tool is for illustration purposes and does not affect any open document that you are drawing on.
  
  With a microphone, you may even annotate with your voice. This applies also for Video Broadcast.
• I would like my students to watch a movie during my lesson. Do I have to copy the entire movie to every student's computer?
  Teach supports True Video Streaming in high quality. Any video that is playing on your computer can be streamed directly to every student desktop. You need not copy the movie to every student's computer.

Monitor

• Can I observe more than one student at a time?
  When you use the Observe feature to view student desktops, you can view multiple student desktops at a time. Each desktop can be zoomed in to full screen mode for a better view.
  
  In addition, the Cycle Scan function automatically refreshes the current selected student desktop (in full screen mode) to the next student desktop at a pre-set time interval.

Control

• Does Teach allow me to control any student computer from my computer?
  When you use the Observe feature to view a student's desktop, you can take shared or full control of the student computer.

Restrict

• How can I ensure that students are not playing games or surfing the Internet during my lesson?
  There are several features within the Teach software that allows you to closely monitor student activity. Application Lock prevents students from launching any application other than those that you specifiy. Internet Lock blocks students' access to the Internet so that they cannot surf websites or chat over the Internet.
  
  You can also use the Observe feature to view student desktops.
• Can I set a time limit for System Lock?
  When a student computer is placed under System Lock, his mouse and keyboard are both be disabled. His screen shows up as black with a pre-defined message from the teacher.
  
  System Lock can be used as an announcement broadcaster. You can define and broadcast a message to all student computers for a preset time interval. During this time, students' keyboards and mice are locked, bringing their attention to your announcement displayed on their screens. System Lock is automatically turned off when the time limit is reached.
  
  It is also applicable when students go for a recess. You can turn on System Lock for the duration of the recess. When students return from their break, their computers become active again.
• What if my students are all using different Internet browsers? Would Internet Lock still work?
  Internet Lock works across all browsers, as well as Internet-dependent applications such as instant messengers, email clients and FTP clients.
• Can I still allow certain useful websites when Internet Lock is turned on?
  With whitelist enabled, even with Internet Lock turned on you can still specify certain websites in the allowed list. This also applies to Application Lock and Device Lock.

Interact

• How can I assist my students?
  During the course of a lesson students can seek to gain your attention by sending Help Requests. A student can request for help by right clicking on the Junglebyte Teach icon at the taskbar and selecting the Help Request menu item. Alternatively, the student may press Ctrl + F1 to display the Help Request window, where a message can be entered and sent to the teacher.
  
  When a Help Request message is received, it is immediately shown in the Help Requests panel on your screen, and the respective student's graphics symbol within the Classroom Layout is changed to reflect that student is seeking your attention.
  
  To respond to the Help Request, double-click on the student's message and this will initiate a one-to-one chat conversation with the respective student.
• Are students able to chat with one another?
  Using the Chat Forum feature, students can chat with the teacher and amongst one another. Each Chat Forum supports multiple users and can only be initiated by the teacher. To allow teachers to supervise all chat interactions, they are automatically made members of all Chat Forums. Students cannot initiate a Chat Forum.

Administer

• There are many computers in my lab. Do I have to start them up and shut them down one by one for every lesson?
  The Teach software saves you time by allowing you to start up and shut down computers in the classroom all at one go. The Turn On feature enables you to start up all computers centrally from your computer as long as they are Wake-On-LAN enabled. Similarly the Shutdown feature allows you to shut down all computers at one go after every lesson.
• Do I need to go to the computers one by one to install the software?
  Using the Junglebyte Deployment Utility, the Student Program can be installed on multiple student computers from one central location. The utility is included within the software.
• Is there a quick way to transfer files between the teacher's computer and any student's computer?
  The File Transfer feature allows you to do just that. Use drag-and-drop to quickly and conveniently transfer files between the two computers.

Protect

• What if students try to install computer games from CD-ROMs, or copy downloaded files and music onto their thumb drives?
  The unique Device Lock feature allows you to disable removable storage devices such as CD-ROM, floppy diskettes and thumb drives. Once locked, students would not be able to use these devices. You can toggle on and off the lock for each of these devices.
• Is password protection enabled on this software?
  Yes, you can set a password so that only authorised personnel with the correct password can access Teach and modify the software settings.

Trial Evaluation

• I am interested in Teach. Can I obtain a trial evaluation copy?
  Yes, a fully functional trial version of Junglebyte Teach can be obtained here.
• Is this a full-featured trial version?
  Yes, the trial copy has all the full features of the software, and should give you a good idea of the software capabilities.
• When does the trial expire?
  The trial expires after 30 days.
• My trial installation has expired. Can it be extended?
  Please contact us or submit an enquiry form to tell us a little more about your organization and request for an extension. We will then review your request get back to you shortly.

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